Riello UPS Ltd aspires to be the leading manufacturer of uninterruptible power supplies in the UK, in line with the wider Riello UPS (RPS S.p.A.) intent to become the leading manufacturer in the world.
Underpinning this overarching ambition are the following brand values and principles:
Energy And Engagement
We have a passion for the business, where we embrace change and seek continuous improvement in all that we do.
We are committed to providing exceptional service by putting customers at the centre of everything we do.
We develop strong team ethics through integrity and personal development, in an environment of mutual respect, encouragement and recognition.
Drive For Results
We drive the business focusing on results through technical excellence, quality, efficiency and sustainability.
These brand values complement our Quality Policy, which aims to achieve consistently high levels of product, service and process quality through:
- Maintaining an Integrated Management System meeting the requirements of ISO 9001:2008
- Continually improving the effectiveness of our Integrated Management System
- Ensuring a clear understanding of our clients’ requirements
- Responding to our clients’ needs and expectations
- Providing the resources to achieve the quality objectives
- Enabling all our employees to meet the quality requirement and striving to achieve good work first time and on time.