Customer Feedback
Riello UPS Power Protection can be found across a range of business sectors and applications across the UK. We pride ourselves in offering the best in Customer Service, and routinely perform follow-up calls to ensure our customers recieved the service they have come to expect from Riello UPS. Here is a selection of the most recent customer comments:
"In my experience, Riello are the Benchmark for other companies to reach for service."
"Very pleased - thank you again for all your help with this."
"Thank you very much for this. Excellent Service."
"Thank you again for your invaluable help."
“Riello once again pulled out all of the stops to be able to deliver my MLT 120 and battery box tomorrow afternoon."
“I’ve been very impressed with your services to date and would like to take this opportunity to thank you for all your help.”
“Just a quick note on your engineer [...] Having met him now on several installs it is a pleasure to work with someone who has a "can do" attitude coupled with a very professional approach to his work and a willingness to work outside of his remit to complete the job, Please convey my thanks to him.”
“Just wanted to say thank you for all your help over the last couple of months - you have been very helpful.”
"Brilliant customer service....brilliant job all round and thank you for your help given the timescales."
“Thank you once again for efficient and faultless service. There are many companies who could be doing with following the Riello way.”
“Thanks for the fantastic turnaround.”
“Brilliant.... Wish everyone was as efficient!”
“Thank you very much for support I have just carried out a full test using the Riello software and it works great!”
“Thank you very much for an extremely interesting and useful training session. Hopefully this will assist us in increasing sales and getting into the "Top Ten!"
“Thanks for your prompt answer and advice.”
“Many thanks for this - just the sort of quick response we need in a busy bid!”
“I have been asked by [the customer] to pass on their thanks to the Riello Engineer that attended site to relocate their UPS to the new offices. From what I have been advised the relocation was not straight forward and your Engineer worked very hard alongside the [site] Engineers to make the move a success. The customer was very pleased with the dedication of your Engineer and would like to pass on their thanks.”“As I said before, it is always a pleasure dealing with you on support cases.”
“Just a quick note to thank you for getting those spares across to us so quickly, it was greatly appreciated by our customer.”
“We received the replacement UPS (...) today. Many thanks for all your assistance with the prompt replacement time. It was much appreciated by myself and others.”
“Thanks a lot for your quick response and guidance.”
“That’s excellent. Thanks for all your help so late in the day, much appreciated.”
“Excellent service, thanks very much.”
“Once again, many thanks for your friendly and efficient help with this.”